Frequently Asked Questions

●What forms of payment do you accept?

We accept PayPal, Visa, Discover, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay.

●Do you have a sizing chart?

Yes, sizing charts can be viewed here.

●How long will it take for my order to arrive?

The standard shipping timeframe for orders in the United States is 5-10 business days. Most orders are received within 7-8 business days of ordering. International orders usually take 10-15 business days to arrive depending on the destination and customs processing.

●What shipping method do you use?

Orders are typically shipped via USPS First Class or Priority Mail. We may ship via DHL or Federal Express is some cases.

●Do you ship internationally?

We do ship internationally. The timeframe for international shipping is typically between 10 and 15 business days.

●Can I track my order?

Yes, you will receive a shipping confirmation email with tracking number and a link to where you track your order.

●How do I leave feedback?

We would love to hear from
you! You can leave your feedback here, or email us at support@sincerelyanintrovert.com

●Do I need an account to place an order?

No, you do not need to create an account to place an order, but you need to provide a valid e-mail address and contact details when placing an order.

●Can I change my order?

We start working on your order as soon as it is placed, so there is a very limited time-frame in which you can amend or cancel it. 

●Did my order go through?

An order confirmation e-mail is sent immediately after your order is placed. 

●What is your return policy?

Please review our Refund Policy page for return and exchange instructions.

●Still have questions?

For additional information contact us here, or email us at support@sincerelyanintrovert.com